Terms of Service

1. Acceptance of Terms

By installing or using Charta (“the Add-on”), you agree to these Terms of Service. If you don't agree, don't use Charta.

2. What Charta Does

Charta is a Google Workspace Add-on that helps you build charts inside Google Slides using AI. It runs as a sidebar within Google Slides and requires a Google account.

3. Your Account and Access

You must have a valid Google account to use Charta
You're responsible for all activity that occurs under your account
You may not share access to paid features with others (one account = one user)

4. Free and Paid Plans

Free plan:

5 AI credits per day, reset daily
No payment required

Paid plans (Plus and Business):

Billed monthly via Stripe
You can cancel any time — cancellation takes effect at the end of your billing period
No refunds for partial months
We reserve the right to change pricing with 30 days' notice

5. Acceptable Use

You agree not to use Charta to:

Violate any law or regulation
Scrape, reverse engineer, or extract our source code
Attempt to exceed credit limits through unauthorized means
Use the add-on to generate content that is illegal, harmful, or deceptive
Resell or sublicense access to Charta

6. Intellectual Property

Charta and all associated software, design, and branding are owned by the developer
Charts you create using Charta belong to you — we make no claim on your content
You grant us no rights to your presentation content

7. Third-Party Services

Charta integrates with:

Google Gemini API — for AI chart generation
Exa Search API — for web data retrieval in AI mode
Stripe — for payment processing (paid plans)
Supabase — for analytics (paid plans)

Each of these services has its own terms and privacy policies. We're not responsible for their practices.

8. Disclaimer of Warranties

Charta is provided “as is” without warranties of any kind, express or implied. We don't guarantee that the add-on will be error-free, uninterrupted, or produce accurate results — especially for AI-generated chart data. Always verify data before using it in important documents.

9. Limitation of Liability

To the maximum extent permitted by law, we're not liable for any indirect, incidental, special, or consequential damages arising from your use of Charta — including (without limitation) loss of data, loss of business, or errors in AI-generated content.

Our total liability to you for any claim arising from these terms or use of Charta will not exceed the amount you paid us in the 12 months prior to the claim.

10. Termination

We may suspend or terminate your access to Charta at any time if you violate these Terms. You can stop using Charta and revoke its Google permissions at any time through your Google Account settings.

11. Changes to These Terms

We may update these Terms from time to time. We'll update the “Last updated” date when we do. Continued use after changes = acceptance.

12. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions.

13. Contact

Questions? Email us at: support@getcharta.ai